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- We offer 5 different services. Order the service that closely matches your requirements.
- If you are ordering a Cool Card select a template that is close to your liking.
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- The maximum number of images in an order is determined by service you choose.
- All photos and images that need to be uploaded to our website have to be in jpeg format.
- If you are scanning images, try to scan with maximum resolution. For best results try to scan with a resolution of 300 dpi or more in RGB mode. Make sure that cropped image area should have resolution equivalent to 300 ppi (pixels per inch) at the desired print size. Learn more about scanning and digitizing a photo in our Scanning FAQs section.
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- Make sure that your instructions are understandable. Clear instructions help us to complete your order quickly.
- If you have any text that needs to be added to the image make sure that you clearly indicate in your instructions.
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- We accept payments by credit cards and debit cards with the VISA or MasterCard logo on the front.
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- Most orders will be ready for your review within 1 to 2 business days.
- You will receive an email once we complete work on your order. Your completed image will be under “My Account” section of our website.
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- You can download the completed work once you are satisfied. You can request for revisions up to 30 days after you download.
- We are committed to work with you till you are satisfied. We can refund your money incase you desire so and have not downloaded the completed work. Contact customer service for help.
- You are free to use the completed work to make copies, exchange on internet or print on any medium for your personal purposes.
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- If you have any questions about the services we offer or questions about your orders, you can contact us by live chat or by email. Just click the icons on top right corner.
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